I just sent this letter:
Breakfast at Tifiny’s
Santa Clara, UT
My husband and I along with my guide dog were excited to enjoy a crepe at your restaurant last Saturday. After a nice long bike ride on our tandem, I was ready to choose the mango, peach and kiwi crepe! We walked in to be seated and were told with my dog we could only be seated outside in the front corner. The front outside corner was in the direct sun and also there was a very large group seated right next to the small table offered. It would have been a very uncomfortable place to sit. We explained that we would like to sit in the main seating area and were told because of my guide dog our only option was to sit in this front table. We explained to both the hostess and then the waitress, Jessica, that Cricket was my guide dog and that she is allowed to be in the restaurant to have the same options of seating as any patrons. We were again told that our option was to sit in the front outside corner. Jessica tried to explain that it was because of health codes. I trust that you know this is not the case. Through the Americans with Disabilities Act, a guide dog is allowed to be seated in the main seating area of a restaurant.
I explained again that this is discriminatory and we left with her telling us to have a nice day!!
We recognized that the other time we had been to your restaurant we had been seated outside when it was windy and raining and were not given the option to go inside. Now we understand why.
I have enclosed some educational pamphlets and would strongly encourage you to educate your employees so that this type of unfortunate discrimination to a couple that simply wanted to enjoy brunch together doesn’t escalate with someone else.
As a woman who is blind, I have travelled with a guide dog for 16 years. Thankfully because of the Americans with Disabilities Act she is allowed to serve as my eyes and guide in all public places.
If you have any questions, please feel free to email or call me.
Ironically before brunch, I had just sent my friend Lydia, a picture of me in my See Beautiful t-shirt and Cricket in her tag that says: See Beautiful. We do. Certainly, there is beautiful to be seen in all experiences. Although, I would have loved to have just enjoyed brunch with my husband, I will embrace this experience to share the beautiful joy of a guide dog that allows an individual who is blind to walk confidently into a restaurant and sit down and enjoy good food and company. There is beauty in the ADA.
Just a picture below of Cricket in her harness. I love these harnesses as it is clearly visible: Guide Dogs for the Blind.